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Privacy Policy

This Privacy Policy (the “Policy”) explains how Byte Digital AG (the “Company”, “we”, “us” or “our”) collects, uses, discloses, stores and protects personal data when you access or use https://byte-digital.ch/ (the “Website”) or otherwise interact with us via channels linked to the Website. This Policy should be read together with our Website Terms of Use and Cookies Policy.

1. Who we are

1.1. Byte Digital AG is the controller responsible for the processing described in this Policy, unless stated otherwise. 1.2. If you have questions about this Policy or our handling of personal data, please contact us at support@byte-digital.ch.

2. What is personal data

2.1. “Personal data” means information that identifies you or can reasonably be used to identify you, directly or indirectly (for example, your name, email address, IP address, device identifiers, or communications with us).

3. What personal data we collect

Depending on how you use the Website, we may collect the following categories of personal data: 3.1. Data you provide to us

  • Contact details (e.g., name, email, phone number, company name, job title) when you contact us or submit a form;
  • Communications (e.g., the content of your messages, enquiries, feedback); and
  • Business information you choose to share (e.g., organisation profile, jurisdictions of interest, high-level requirements).

3.2. Data collected automatically

  • Device and usage data, such as IP address, browser type, device type, operating system, pages visited, time spent, referring URLs, clickstream data and interaction logs; and
  • Cookie and similar technology data (see Section 9).

3.3. Data received from third parties We may receive personal data from third parties such as analytics providers, social media platforms (where you engage with our pages), or business partners who introduce you, subject to their policies and your privacy settings.

4. How we use personal data

We process personal data for the following purposes: 4.1. Website operation and security. To operate, maintain, secure and improve the Website, including troubleshooting, testing, analytics, fraud prevention, access control and system integrity. 4.2. Responding to enquiries. To respond to your enquiries, requests and communications, and to provide information you ask for. 4.3. Business operations and relationship management. To manage and develop relationships with prospective clients, partners and vendors, including internal recordkeeping and administration. 4.4. Legal and compliance. To comply with applicable laws, respond to lawful requests, enforce our Terms of Use, and establish, exercise or defend legal claims. 4.5. Marketing and communications (where permitted). To send newsletters, updates or event invitations where you have requested them, consented, or where otherwise permitted by applicable law. You can opt out at any time (see Section 8).

5. Legal bases for processing

Where required by applicable data protection laws, we rely on one or more of the following legal bases:

  • Consent (e.g., where you opt in to marketing communications);
  • Contract / steps prior to contract (e.g., responding to enquiries related to potential services);
  • Legitimate interests (e.g., operating and securing the Website, improving content and user experience, business communications);
  • Legal obligation (e.g., compliance and recordkeeping); and
  • Legal claims (establishment, exercise or defence of legal claims).

6. How we share personal data

We may disclose personal data only where necessary and proportionate, including to: 6.1. Service providers. Vendors who support Website hosting, analytics, IT/security, communications and related services. These parties process data only on our instructions and subject to confidentiality and security obligations. 6.2. Professional advisers. Legal advisers, auditors, consultants and other professional advisers where required for business, compliance or legal purposes. 6.3. Authorities and enforcement. Courts, regulators, law enforcement or competent authorities where required by law or where necessary to protect rights, prevent fraud or respond to legal claims. 6.4. Business transfers. In connection with a merger, acquisition, reorganisation or asset transfer, subject to appropriate safeguards. We do not sell personal data.

7. International transfers

7.1. Personal data may be processed in Switzerland and may be transferred to, stored in, or accessed from other jurisdictions (for example, where our service providers operate). 7.2. Where required, we implement appropriate safeguards for cross-border transfers, such as contractual protections and appropriate security measures.

8. Your choices and rights

8.1. Marketing preferences. You may opt out of marketing communications at any time via an unsubscribe link (if provided) or by contacting us at support@byte-digital.ch. 8.2. Your rights. Depending on applicable law, you may have rights to request access, correction, deletion, restriction, objection, portability, and to withdraw consent where processing is based on consent. 8.3. We may request identity verification before responding to a rights request, and we may decline requests where permitted by law.

9. Cookies and similar technologies

9.1. We use cookies and similar technologies to operate the Website, enhance functionality, analyse usage and support security. 9.2. For details on cookies used and how to manage preferences, please refer to our Cookies Policy.

10. Security

10.1. We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. 10.2. No system is completely secure. You acknowledge that transmission over the internet may involve risks beyond our control.

11. Data retention

11.1. We retain personal data only for as long as necessary for the purposes described in this Policy, including legal, compliance, accounting and reporting needs. 11.2. Retention periods vary depending on the nature of the data, purpose of processing and legal requirements.

12. Third-party websites

The Website may contain links to third-party sites. We are not responsible for their privacy practices. Please review the relevant third party policies.

13. Updates to this Policy

We may update this Policy from time to time. The updated Policy will be posted on the Website and the “Last updated” date will be revised. Continued use of the Website constitutes acknowledgement of the updated Policy.

14. Contact us

If you have questions about this Policy, contact us at: support@byte-digital.ch